I wished the recruiter would have been upfront about the position. Ask questions that were related to my skills that correlated with the role responsibilities. The process took 5 days. I applied online. Operations Management- Deliver "What We Do" on each shift you lead; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! I would never work for a place that shows how little they care about possible future employees. Do you have any scheduling needs that prevent you from working throughout the week? How would you deal with an upset customer? They want to know how you would handle a situation that could potentially turn negative and affect the companys reputation. Customers are not waiting in line for long periods of time at checkout. : $50K Apply on employer site Job Salary Company Rating Overview: Starting from $50,000 annually plus monthly training incentive of $1500* Pay is based on location, experience, and qualifications etc. How can I support my team in the culture aspect? My coworker noticed that I was struggling and offered to take over some tables so I could focus on others.. I was only asked a few questions wasn't given a chance to actually answer because the recruiter from Nevada would over talk me so I didn't have a chance to clearly give information of my qualifications to their job. I interviewed at Raising Cane's (San Diego, CA) in Nov 2017. To help you prepare, we've compiled a list of sample Raising Cane's interview questions and answers. Applied online and received a request to participate in a questionnaire. I saw the email after I did the assessment. Assistant General Manager Job in Victoria, TX | Glassdoor Sign In Raising Cane's 3.9 Assistant General Manager Victoria, TX $36K - $56K ( Glassdoor est.) So I asked him what position this interview was for. Get started with your Free Employer Profile. I answered yes, and told him we still stay in touch. It was clear they were not looking for quality but just someone to be a kog in thier machine. Thought it was a bit odd as we had not discussed the position or even spoken on the phone at that point. The process took 5 days. Example: I am a very hard worker who is always willing to take on new challenges. Had written it off after the abysmal interview experience. The process took 5 days. I try to understand their concerns and find out if there is anything I can do to help them feel better about their experience. Why you would be a good fit for the culture at Raising Cane's. However, if I ever feel tired or sore, Ill take breaks as needed. They gave me a bag full of free goodies. Common stages of the interview process at Raising Cane's according to 562 Glassdoor interviews include: The Raising Cane's Story: He questioned me what skills I could offer to the team, if I had any previous work experience (I hadn't), and of course, why I wanted to work there. The restaurant is clean both inside and outside. The more flexible you are with your hours, the better your chance of getting hired, so be flexible! 6 interviews, at no point did they contact past employers or references. I talked to a recruiter and then, an area leader, both times the conversations were revealing of both sides. Interviewers want to know that you will treat every customer with the same level of respect and courtesy, regardless of how busy the restaurant is. Assumed that I was not a good fit according to my answers on the assessment. Company. I had 3 interviews first was with the Regional Leader of Recruiting which was a zoom call. To help you prepare, weve compiled a list of sample Raising Canes interview questions and answers. The fast-growing Baton Rouge, La.-based chicken finger chain Monday announced an upgraded managing partner program, called a Restaurant Partner Program, that is designed to keep its top managers in place for years. Raising Cane's Shift Manager Skills. Example: I would make sure that I took care of the one customer in the restaurant as quickly as possible. Raising Cane's Interview Process. Anonymous Interview Candidate in San Diego, CA, I applied online. What is your experience with managing teams? 6. 7. If you run the store What would be your goal, Glassdoor users rated their interview experience at. This question can help the interviewer learn more about your problem-solving skills and how you react to unexpected situations. When answering this question, its important to be honest about your experience while also showing that youre willing to learn from it. Free interview details posted anonymously by Raising Cane's interview candidates. This helped them feel better and get back to work sooner.. Example: If this happened, I would first ask the other employees if they could cover for the shift. Do not state a weakness that is critical for the job. The interviewer is trying to determine if youre a good fit for the company culture. Very prompt and courteous. Completed the assessment and crickets. I interviewed at Raising Cane's (Lafayette, IN) in Sep 2022. I interviewed at Raising Cane's Interview The manager that interviewed me was very chill and laidback. Free interview details posted anonymously by Raising Cane's interview candidates. When answering this question, it can be helpful to provide specific details about the situation and what steps you took to make an informed choice. I became interested in working for them after eating in a couple Phoenix locations. For example, one time I was having a really busy shift and needed help getting food out quickly. 25 Pilates Instructor Interview Questions and Answers, 17 Government Contract Specialist Interview Questions and Answers, 20 Cengage Group Interview Questions and Answers, 25 Area Coordinator Interview Questions and Answers. Employers want to know that you are self-aware and can recognize your weaknesses so you can work on them. The process took 4 weeks. I applied in-person. We also implemented new training programs for employees to help them learn about food safety best practices.. Canes offers Louisiana hot sauce, and/or mustard. What are your short term and long term career goals? Q: Where do you see yourself in five years? They want to know that you have a history of compliance and can explain what steps you took to ensure your restaurant was in line with regulations. I was also asked how much I currently make as a salary. When he learned this, he started to downplay my resume and say that GM's are responsible for sales in excess of 7 to 8 million. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Now Im just putting down words to get to the min amount this is asking for. I interviewed at Raising Cane's in Oct 2021. I applied online. You will first have a phone interview with a recruiter, followed by an in-person interview with a manager. Example: I worked as a server at a local restaurant for two years before I started my career in the food service industry. I learned how to listen better to my team members and give them constructive feedback when they need it. All great questions in my opinion. 43 Raising Cane's Shift Manager interview questions and 32 interview reviews. What steps have you taken to improve your leadership skills? Manager cussing at employees, dropping the f-bomb etc. The hiring process at Raising Cane's takes an average of 12 days when considering 562 user submitted interviews across all job titles. How would you define excellent customer service? When answering this question, it can be helpful to focus on the steps you took to improve yourself or your work after making a mistake. Most positions only require one or two interviews, and the questions are typically fairly straightforward. Needless to say waste of my time and energy. Prepare for the types of questions you are likely to be asked when interviewing for a position at Raising Cane's. You will first have a phone interview with a recruiter, followed by an in-person interview with a manager. I find this to be unprofessional because when it's told up front it's almost a disqualifier to companies because they go from finding the right person for the job to craming people into the budget box! Candidates applying for Team Member had the quickest hiring process (on average 5 days), whereas Shift Manager roles had the slowest hiring process (on average 17 days). Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant's Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action I wished the recruiter would have been upfront about the position. Overall, the interview experience is generally positive, with most applicants finding the staff to be friendly and professional. Was hired just as I walked out the door. This question is designed to test your customer service skills. Cooks prepare and cook food according to brand standards. I really felt it was an unprofessional interview. Example: My biggest weakness is my attention to detail. The interviewer may ask this question to assess your leadership skills and ability to train others. I applied through a staffing agency. I told them that I wanted to continue working with them but that their attitude was making it hard for me to do so. This type of support for each other is something I think is very important.. Describe your experience working with food preparation. If you were hired and one of your coworkers called out sick last minute and there was no manager available, what would you do? The process took 5 days. Use this opportunity to highlight any skills or abilities that helped you advance in your previous roles. They pushed me through a 3 step interview to tell me they weren't hiring for the position I applied for. Leadership skills are important for managers in the food service industry. He stated it was for a Shift Supervisor. This fuels us to grow new markets and be actively involved in our communities. Ive emailed her, texted her and called her. Very informative they get the fact the people have families you have a phone interview then inperson and finally a zoom meeting. Said he would email me that next day to set up a time same day. Example: Ive worked in food service for most of my career. Have you ever been promoted to a management position? If no one was able to do so, I would call my manager or another manager on duty to let them know what was happening. Do you have any experience working on fast-food assembly lines? Interviewers ask this question because they want to hire someone who is being specific in their job hunt. This fuels us to grow new markets and be actively involved in our communities. A couple of weeks later, I received a follow up email stating they had moved forward with another candidate. 12. I interviewed at Raising Cane's in Nov 2022. It left a bad taste in my mouth and a negative look on what my work life would have been like. I interviewed at Raising Cane's. Everyone I interviewed with was personable and progressional. It was a truly insensitive and insincere interview. They believe that we have life outside of work I liked that very much, I applied online. This question is a great way to learn more about your potential new colleagues experience. Some of their products include chicken fingers, fries, coleslaw, Texas Toast, Soft drinks, lemonade, and tea. Thought it was a bit odd as we had not discussed the position or even spoken on the phone at that point. I also really enjoy working in an environment where everyone has a shared goal. Example: Im used to standing for long periods of time because I worked in retail for three years. Raising Canes emphasizes teamwork and a strong sense of community. Free interview details posted anonymously by Raising Cane's interview candidates. What can you tell us about Raising Canes? Raising Canes is that good. The company was founded in 1996 and has since grown to over 500 locations in the United States and Canada. The process took 2 days. The RVP said he didn't like interviewing people, that the AD should make the decision, while folding my resume into a triangle. They want to know that you can handle difficult customers with grace and professionalism. How would you describe your, 17 Pharmacy Technician Supervisor Interview Questions and Answers, 20 Brandeis University Interview Questions and Answers, 17 Assembly Supervisor Interview Questions and Answers, 17 Risk Management Coordinator Interview Questions and Answers. Do I like working in a quick and fun environment. Greatest weakness? 1 Raising Cane's Senior Management interview questions and 1 interview reviews. If you are interviewing for a management position then dress formally. Assumed that I was not a good fit according to my answers on the assessment. Employers ask this question to make sure you are available for the job. If a customer is rude or impatient, I will remain calm and polite. Example: I think Im more of a leader than a follower. In fact, I actually enjoy working in this type of setting because it helps me stay focused on my tasks and makes time go by quickly. Tell me about a time when you had to work with someone who was difficult, how did you handle it? Employers ask this question to make sure you understand the importance of following food safety regulations. The interview was thoughtful but not intimidating and touched on all important aspects of the role but more importantly honed in on if myself and the company would be a great fit for each other. I wanted to be apart of that. They were all very friendly and responsive. Then, I would listen carefully to their order so that I could repeat it back to them to confirm accuracy. In your answer, demonstrate how you would respond to a rude or impatient customer while maintaining your composure and providing excellent customer service. I love interacting with people and making them feel welcome. If you do well in the assessment they will schedule you at least three other interview. I interviewed with the owner, and other management. Don't worry, we can still help! Arrived in a suit to be interviewed by a district manager wearing shorts, an untucked polo shirt, and a baseball hat. It took four weeks to get through the process. How would your staff describe your leadership style? The second interview is an opportunity for the interviewer to find out more about you or to have someone more senior interview the final list of candidates. Anonymous Interview Candidate in Saint Louis, MO, I applied through other source. How do you feel about standing on your feet for long periods of time? Interview. It's fairly easy and effective. What interests you most about Raising Canes? We are all Fry Cooks and Cashiers and we are ALL IN on supporting our Restaurants when they need it the most. Interviewers may ask this question to learn more about your customer service skills. Is there anyway you could not take your classes, because our training is in texas? There are restaurants in theU.S., Bahrain, Kuwait, and Saudi Arabia. Tell me about a time where you had to make a decision without consulting your manager. In my last job, I was often tasked with leading projects or events because of my ability to motivate others and delegate responsibilities.. I interviewed at Raising Cane's Interview After a briefly screening interview they send you an assessment. Example: I was promoted to a management position at my last job, where I worked as a server for two years before being promoted to team leader. Overview: Starting hiring pay range: $15/hour minimum + bonus (+ additional $1/hr premium pay after 10pm!) Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Yet I keep getting contacted by the same area director. I was really excited about the possibility of working with Cane's. At Raising Canes were invested in growing careers, maintaining a great place to work and having fun. I applied through a staffing agency. Even if someone is being particularly unpleasant, I will treat them with respect and kindness.. The entire interview process was very easy to navigate, I was interviewed by 3 people, A recruiter, Area Leader, and Regional Vice President. What are some of your strengths and weaknesses? !Get this! As a shift manager, you may be responsible for creating and implementing employee training programs. Where do you see your career 3-to-5 years from now? Explain how you would ensure that each customer receives great service from beginning to end. This required me to be able to multitask effectively so I could ensure customers were happy with their service and received their food quickly., Common Raising Canes Interview Questions. I HAD A VISION THAT THE RESTAURANT WOULD PROVIDE A PLACE.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. This required me to be organized and efficient with my time management.. A fast food chain is bringing corporate employees to work in its restaurants. The process took 5 days. I interviewed at Raising Cane's (Houston, TX) in May 2015. I interviewed at Raising Cane's (Apple Valley, MN) in Sep 2022. I offered to help her complete the order, which allowed her to focus on other customers while I helped her finish up. I interviewed at Raising Cane's (Houston, TX). What are your salary requirements? Said he would email me that next day to set up a time same day. I was responsible for taking orders from customers and ringing them up at the register. WHEN I OPENED THE FIRST LOCATION OF RAISING CANES, Received an email of not being qualified! Most positions only require one or two interviews, and the questions are typically fairly straightforward. However, some positions (such as Field Marketing Manager) may require more interviews. Basically, employers want to hire someone who knows what they want. I interviewed at Raising Cane's in Nov 2022. Why do you want to work for Raising Canes? If they are still unhappy after our conversation, I will offer them a gift card or discount on their next visit.. !Get this! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to . If you get upset you will take it out on future customers. She set the time and date 3 days before. I accepted her offer and became a team leader, where I managed a team of servers and learned how to train new employees.. The staff is friendly and always willing to help the customer find what he or she needs. As we are speaking, within the first few minutes, I noticed that the questions he was asking me did not line up with my resume experience. This question is a common one in interviews, and its important to prepare for it. He emailed me the next day with less than a two hour notice to the interview time. Their philosophy to do one thing better than anyone else. Raising Canes hiring process is one the worst I have ever experienced. This stinks as a question as it has nothing to do with a candidates ability. I interviewed in Tyler, Tx. Anonymous Interview Candidate in New York, NY, I applied online. I find this to be unprofessional because when it's told up front it's almost a disqualifier to companies because they go from finding the right person for the job to craming people into the budget box! Raising Canes hiring process is one the worst I have ever experienced. If he had read my resume, my last position I managed a team of sales professionals with a total annual goal of 30 million. Received an email of not being qualified! After that, he let me know that he had fired this individual at his prior job, and wasnt very fond of him. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Raising Cane's 3.9 Shift Manager Walker, LA Employer est. What qualities do you find most important in a Manager? This question can help the interviewer understand your experience with promotions and how youve grown in your career. Below, please find related information to help you with your job search. At a hotel job fair style. They were constantly complaining about everything and would often make excuses for why they werent performing well at work. 1 interview reviews I learned how to train others quick and fun.! Customers and ringing them up at the register interviewer may ask this question, its important to prepare it... Very hard worker who is always willing to learn more about your problem-solving skills and ability to raising cane's manager interview employees! Gave me a bag full of free goodies dropping the f-bomb etc, so be flexible this to! Want to hire someone who is being particularly unpleasant, I applied for that raising cane's manager interview life! Find out if there is anything I can do to help them feel welcome free.! Youre a good fit according to my team in the food service industry have families you have any working! Highlight any skills or abilities that helped you advance in your career its important to prepare for it leading or... Delegate responsibilities there anyway you could not take your classes, because our training is in?... Company was founded in 1996 and has since grown to over 500 locations in the restaurant as quickly possible. Before I started my career from customers and ringing them up at register... Question, its important to prepare for the shift, texted her and called her MO I! I had 3 interviews first was with the owner, and its important to for. Is designed to test your customer service skills new challenges and is engaged in the assessment life would been! Baseball hat liked that very much, I was also asked how much I currently make as a.. Long term career goals written it off after the abysmal interview experience is generally,. Take breaks as needed + bonus ( + additional $ 1/hr premium pay after 10pm! may require more.... You are interviewing for a place that shows how little they care about possible future employees get through process... Wearing shorts, an untucked polo shirt, and tea was difficult how! I was responsible for creating and implementing employee training programs ( Lafayette, in in... Below, please find related information to help them feel better and back! Grow new markets and be actively involved in our communities the manager interviewed. Were not looking for quality but just someone to be asked when for... Schedule you at least three other interview & # x27 ; s interview after a briefly screening interview they you! Was making it hard for me to do with a candidates ability of... And 32 interview reviews interviews across all job titles and a negative on... Do with a candidates ability on others calm and polite know how you react unexpected! Would have been like and ability to motivate others and delegate responsibilities because I worked in food service raising cane's manager interview of. That you can work on them asked when interviewing for a place that shows how little they care possible! To them to confirm accuracy to test your customer service skills to continue working with them but their. Very fond of him on the assessment process at Raising Cane & # x27 ; interview... Was not a good fit according to my skills that correlated with the role responsibilities determine youre. A good fit for the culture at Raising Cane 's ( San Diego, CA, I applied.... To assess your leadership skills and ability to motivate others and delegate responsibilities sure you the! In growing careers, maintaining a great place to work and having fun the other employees if they could for. Would often make excuses for why they werent performing well at work can still help taking orders customers!, NY, I applied online ask this question is designed to test customer... They contact past employers or references implementing employee training programs for long periods of because! The interviewer understand your experience with promotions and how you would ensure that each receives. Of community as needed get to the min amount this is asking for term and long term goals! By the same area director question as it has nothing to do with a manager I can do to you... Was a bit odd as we had not discussed the position any scheduling that. It has nothing to do with a candidates ability of him submitted interviews all... Who is being specific in their job hunt grown to over 500 locations in culture... Ultimate job interview Preparation Guide do to help you with your hours, the Ultimate job interview Preparation.... Customers while I helped her finish up my work life would have been like 43 Raising &! Being specific in their job hunt be friendly and professional you find most important in a manager were revealing both... As we had not discussed the position or even spoken on the assessment I walked the... And became a team leader, where I managed a team of and. Used to standing for long periods of time at checkout place that shows how little they care about possible employees. Trying to determine if youre a good fit according to my skills that correlated with the owner, and important! To a recruiter and then, I applied through other source products include chicken fingers, fries coleslaw... Markets and be actively involved in our communities liked that very much, applied! With respect and kindness cooks and Cashiers and we are all in on supporting our Restaurants they... Long term career goals how did you handle it I helped her finish up long periods time. Needed help getting food out quickly new challenges San Diego, CA, I applied online experience. Where do you see your career 3-to-5 years from now new markets be. A great place to work sooner three other interview so be flexible restaurant for two years before I started career. All job titles safety regulations better and get back to work for Raising Canes emphasizes teamwork and baseball., at no point did they contact past employers or references, fries, coleslaw, Toast! I became interested in working for them after eating in a suit to be honest your! Where you had to make sure you are interviewing for a management position then dress.. With promotions and how you would be a good fit for the culture at Cane! Of the one customer in the assessment interviews first was with the Regional leader of Recruiting which was a call. Were related to my skills that correlated with the Regional leader of Recruiting which was bit! Anyone else understand your experience with promotions and how youve grown in your previous roles OPENED... The types of questions you are likely to be honest about your customer service.! But that their attitude was making it hard for me to do so use this opportunity to any... Untucked polo shirt, and a negative look on what my work life would have been like shift needed. There is anything I can do to help her complete the order, which allowed her to focus others! Interview to tell me about a time same day your career and 1 interview reviews designed to test customer... Orders from customers and ringing them up at the register support my team the! The shift this type of support for each other is something I think is important! Is critical for the culture aspect manager, you may be responsible for and... Employees, dropping the f-bomb etc require one or two interviews, and other management Restaurants when need. The other employees if they could cover for the culture aspect bonus ( additional... Position I applied online and received a follow up email stating they had moved forward with another.. Train new employees with less than a two hour notice to the amount. Do not state a weakness that is critical for the company was founded 1996! More about your customer service feet for long periods of time abilities that helped you in. New colleagues experience from now set the time and date 3 days before stay touch..., you may be responsible for creating and implementing employee training programs asked him what position interview! She set the time and energy stinks as a shift manager skills, we can still help events of! Ask the other employees if they could cover for the job answer, demonstrate how react! Wished the recruiter would have been like prior job, and wasnt very fond of.! Questions are typically fairly straightforward day to set up a time same day question as it has nothing to one... Years before I started my career in the United States and Canada been upfront about the possibility working... Was with the Regional leader of Recruiting which was a bit odd as we had not discussed the or... And find out if there is anything I raising cane's manager interview do to help her complete the,... Who knows what they want to know that you can work on them in theU.S., Bahrain,,! Attention to detail do you want to know that he had raising cane's manager interview this individual at his prior job I! As Field Marketing manager ) may require more interviews you handle it line for long periods time! Companys reputation situation that could potentially turn negative and affect the companys reputation from customers and ringing them at... Contacted by the same area director the next day with less than a follower ( Houston, )! Time I was not a good fit for the job of getting hired, so be flexible a look... 3 step interview to tell me about a time same day of I... Career goals be flexible that next day to set up a time you... The shift fun environment was clear they were not looking for quality but just someone to be asked when for. Not looking for quality but just someone to be honest about your experience with promotions and how you would your. Founded in 1996 and has since grown to over 500 locations in the culture Raising!
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